Dr. Sujata Shahi
Vice Chancellor | Professor

Dr. Sujata Shahi is a faculty of Organizational Behavior and Human Resource at IILM, Gurgaon. She comes with an enriching experience of 30 years and has been teaching at IILM, Gurgaon for over 15 years. Dr Shahi has a keen interest in analyzing the behavioural aspects of employees in organizations and has published various research papers in this area. Additionally, she has worked on research papers such as consumer behaviour, psychological issues, perception about the retail sector, upcoming HR trends and multiple case studies. She has also conducted management development/training programmes for corporate executives from organizations such as Concentrix, Alcatel, IBM, Engineers India Limited, TI Auto, and many service sector industries.

Qualification & Experience

  • Ph.D., Psychology, BSBA University
  • PGD, Journalism, Bhavan’s Institute of Communications and Management
  • MA, Psychology, BSBA University
  • BA, Psychology (Hons), BSBA University

Selected Works

  • Creating value alignment for a joyful organization’: Research paper, SMIT, Ghaziabad, 2007
  • HR practices in Retail sector’: Research paper co-authored with Ms. Monica Mor, AIMA, New Delhi, 2008
  • ‘Consumer Behavior trends in Retail sector’: Research paper co-authored with Ms. Monica Mor, Indraprasth University, Delhi, 2008
  • Organization Culture-A Framework for organization excellence’: Article, Edge Magazine
  • Financial Rhapsody’: Article, Edge Magazine
  • Management by Objectives- A progressive framework in organization’: Article, NHRD Magazine
  • Role of Six Sigma in Service Industry’: Article, Edge Magazine
  • Corporate Social Responsibility: An insight into how it is practiced today’: Article co-authored with Ms. Monica Mor, Globe Magazine
  • A look into the attitude changes of consumers towards organized retail in India’: Research paper co-authored with Ms. Monica Mor, IES, Mumbai, 2009
  • Importance of soft skills for competence and performance enhancement in healthcare sector “Research paper,IBS Ahmadabad ,July 2009.
  • Coffee-Retailing in India, Published in NSB Journal.
  • Innovation in new product development”: Research paper,IES, Mumbai,2010.
  • Innovative practices used in Indian Automotive Industry, 2011, IES conference,        Mumbai
  • Promoting Health & Environmental Awareness in India using Social Marketing, IFRSA Business Review
  • Strategies for Sustainability and growth in Economic Downturn” ,2013, IES conference Mumbai

Book Chapters:

  • Unleashing the Power of Retail
  • Changing Dynamics of marketing

Editorial and Review

Blind review for research papers on Change Management


HR manual for Manpower consultancy

Management Development Programmes Conducted:

  • Bharat Heavy Electrical Limited – Innovation and Change, on a regular basis for Senior Management
  • PHD Chamber of Commerce –  Relationship Management
  • IBM – Organization Behavior
  • TI Automotive –  Emotional Intelligence
  • In house MDP for corporate people – Emotional Intelligence

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