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Programme Overview

BA/BA (Hons) in Hospitality and Service Management is designed to prepare students for thriving global careers in the hospitality and service industries. The programme integrates hands-on practical training with theoretical knowledge, emphasising experiential learning and fostering innovation. It develops leadership skills to ensure students excel in the dynamic and ever-evolving service sector. By blending industry-specific expertise with a focus on adaptability and innovation, the programme equips students to address real-world challenges and lead with confidence in diverse professional settings.

Specialisation

Specialisations

Focuses on developing advanced culinary skills, food preparation techniques, and innovative menu design for the global food industry.

Trains students in managing operations of restaurants, catering services, and beverage management, with an emphasis on guest satisfaction and cost efficiency.

Prepares students to efficiently manage hotel operations, room division, and guest services with a focus on hospitality standards.

Equips students with strategies to enhance brand visibility, optimise revenue, and manage client relationships in the hospitality sector.

Encourages innovative thinking and entrepreneurial skills for launching and managing successful hospitality ventures.

Provides expertise in planning, organising, and executing large-scale events, conferences, and exhibitions with precision and creativity.

Develops analytical skills for optimising pricing strategies, forecasting demand, and driving profitability in hospitality businesses.

Why Choose IILM University?

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Over 30 years of Academic Excellence

Delivering quality education with a legacy of three decades.

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Global Network of over 16,000 Alumni

A strong, supportive alumni community spread across the globe.

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International Collaborations

Partnering with renowned global institutions for a holistic education experience.

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Job Opportunities with over 400 Companies

Connecting students with leading employers for rewarding careers.

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Centrally Located Green Campuses

Eco-friendly campuses situated in prime, accessible locations.

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Merit-based Scholarships

Recognising and rewarding academic excellence with financial support.

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Renowned Faculty from Academia and Industry

Learn from experts with rich academic and industry experience.

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Vibrant Campus Life

Experience an engaging and dynamic environment both inside and outside the classroom.

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Internationally Benchmarked Curriculum

A curriculum designed to meet global standards of education and practice.

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Candidates must have completed 10+2 from CBSE, ICSE, or an equivalent board examination with English as a subject, or meet the International Baccalaureate Diploma requirements (3 HL and 3 SL passes). Selection is based on an aptitude test and a personal interview.

Graduates of IILM’s BA/BA (Hons) in Hospitality and Service Management can pursue diverse and rewarding career paths in the hospitality and service industries, such as:

  1. Hotel and Resort Management: Overseeing operations, guest services, and staff in luxury hotels and resorts.
  2. Event Management: Planning and executing events, conferences, and exhibitions with creativity and precision.
  3. Culinary Arts and Kitchen Management: Becoming a chef, culinary artist, or managing kitchen operations in fine dining establishments.
  4. Food and Beverage Management: Leading restaurant or catering operations, focusing on quality and customer satisfaction.
  5. Travel and Tourism Management: Organising and managing travel experiences, tours, and tourism operations.
  6. Revenue and Data Analytics: Analysing data to optimise pricing strategies and revenue in hospitality organisations.
  7. Hospitality Sales and Marketing: Driving brand visibility and managing client relationships to boost profitability.
  8. Entrepreneurship: Launching and managing innovative ventures in the hospitality and service sector.
  9. Cruise and Airline Services: Managing guest experiences on cruises or in-flight services for airlines.
  10. Luxury Retail and Customer Experience: Working in luxury retail environments to provide exceptional customer service.
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